TRANSACTION SECURITY

SIMERON company recognizes the importance of the issue of security of your personal information and your online transactions and take all necessary measures with the most modern and advanced methods to ensure maximum safety. All information, which is related to your personal information and your transactions, is secure and confidential. In particular, the management and protection of your personal data as a visitor / user of the services of the online store www.smokingpaper.gr is subject to the terms of this section as well as the relevant provisions of Greek law (Law 2471/1997) for the protection of personal data as supplemented by:

 

  • the decisions of the Chairman of the Committee for the Protection of Personal Data
  • the presidential decrees P.D. 207/1998 and 79/2000
  • article 8 of Law 2819/2000
  • European law (Directives 95/46 / EC and 97/66 / EC )
  • the 2018 EU General Data Protection Regulation ( GDPR )

The security of the online store is achieved by the following methods:

Customer identification

The passwords used for your identification are two: the Password (e- mail or username) and the Personal Secret Security Code (password), which every time you enter them provide you with absolute security access to your personal information.

You have the ability to modify your Personal Secret Security Code (password) as often as you wish. The only one who has access to your data is you through the above codes and you are solely responsible for maintaining their confidentiality and non-disclosure to third parties. In case of loss or leakage you must notify us immediately, otherwise the online store is not responsible for the use of the secret code by an unauthorized person. For security reasons, we recommend that you change your password at regular intervals and avoid using the same and easily traceable codes (e.g. date of birth).

Ensuring the confidentiality of the transfer of your personal data

To ensure the confidentiality of data transfer, we use the SSL 256 bit encryption protocol. The system is certified by the company SECTIGO Ltd, which specializes in data security on the Internet.

Controlled access (firewall)

Access to www.smokingpaper.gr (servers) is controlled by a firewall, which allows the use of specific services by customers / users while prohibiting access to systems and databases with confidential data and store information.

Encryption

From any point of the site enter personal information (password, addresses, phone numbers, credit cards, etc.) SSL encryption is 256 bit. Encryption is essentially a way of encrypting information until it reaches its intended recipient, who can decrypt it using the appropriate key.

Every time you connect to the online store www.smokingpaper.gr, all communication between your computer and its systems is encrypted using a 256 bits key. That is, every time you send information to the system, your browser first encrypts it using a 256- bit key and then sends it to the system.

The system of www.smokingpaper.gr first decrypts the information it receives using the same key (predefined when you start connecting to the service) and then processes it. The systems of www.smokingpaper.gr send you information following the same encryption process.

Transaction confidentiality

Confidentiality is taken for granted. The same basic principles that govern classic transactions apply in the case of e- commerce. All information transmitted by the user / member through www.smokingpaper.gr are confidential and SIMERON has taken all the necessary measures to use them only to the extent deemed necessary in the context of the services provided. Some of the measures that have been taken are the following:

  1. Only authorized personnel have access to your transaction information and only when necessary, e.g. to process your applications.
  2. The SIMERON not disclose customer information and transactions as well as their purchasing interests, unless written authorization from you or this court decision or decision of any public authority.
  3. In the event that SIMERON uses third parties to support its systems, it takes care to ensure confidentiality.
  4. You can request any information kept about you as well as their correction in case you can prove the existence of an error.
  5. For your own safety, you should also treat all information provided through the service as confidential and confidential and do not disclose any information to third parties.
  6. In any case the online store www.smokingpaper.gr in no way reveals or publishes your personal data and information that you trust us. The personal data that you make available to us by registering as a member are used exclusively for the execution of your transactions. All information is encrypted and stored in complete security.

Credit card transaction

Recognizing the general context of insecurity while using credit card online, we would like to assure you that all the credit card payment process is subject to the security arrangements have been described. Further to that during the checkout process only the Paypal system mediates for the transaction and that without keeping any record of your card input in the system of our online store. However, in order to avoid misuse of your card by a third party, our intention is to always take care of the identification of your details when you receive your order or when receiving the order in our system in case we notice suspicious behavior. For this reason we will need your cooperation by showing your ID when requested. You must comply with all of the required basic security / protection rules on your personal computer to ensure that a "spy" does not invade the system from which you are trading.